House and Grounds Female Technician - Dollywood Theme Park - Full Time Seasonal

Summary Of Essential Functions And Responsibilities

• Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas
• Clean up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas
• Clean and sanitize high touch surfaces throughout the park (restrooms, tables, chairs, handrails and garbage)
• Work flexible varying hours and at different locations
• Maintain a friendly attitude toward Guests and Hosts
• Greet guests, answer questions, and exceed expectations
• Provide prompt, courteous attention to Guests in the role assigned for the shift
• Maintain a high level of Attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan
• Restock and keep track of cleaning supplies in your assigned area(s)
• Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner
• Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and/or immediate attention
• Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans
• Keep all work areas clean and organized
• Work varying hours and at different areas when needed
• Maintain confidentiality at all times
• Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards

• Must be at least 18 years of age
• Must have a high level of demonstrative and positive communication skills
• Must successfully complete a pre-employment background check

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities

• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to work outdoors
• Able to operate/drive a company vehicle with valid driver’s license and insurance
• Able to tolerate various temperatures while working indoors and outdoors
• Able to lift up to 50lbs. with assistance
• Able to wear all PPE as required
• Able to meet the physical demands of the job
• Able to work with all chemicals/detergents utilized in the area
• Able to work in any assigned area and perform other functions as assigned
• Able to abide by Dollywood’s confidentiality rules pertaining to all Hosts
• Able to follow all scheduling assigned by respective teams
• Able to follow all safety guidelines for the job being performed

• Lifting and Carrying:
  Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility:
  Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required…