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Custodian-Smoky Mountains Resort

Job in Gatlinburg, Sevier County, Tennessee, 37738, USA
Listing for: Holiday Inn Club Vacations
Full Time position
Listed on 2026-08-23
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Housekeeping
  • Maintenance/Cleaning
    Hotel Housekeeping
Salary/Wage Range or Industry Benchmark: 17000 - 21000 USD Yearly USD 17000.00 21000.00 YEAR
Job Description & How to Apply Below
Location: Gatlinburg

Smoky Mountain Resort
404 Historic Nature Trail
Gatlinburg, TN 37738, USA

Smoky Mountain Resort
404 Historic Nature Trail
Gatlinburg, TN 37738, USA

This position is responsible for the interior and exterior cleaning and sanitizing of all common areas that include offices, pool decks, parking lots, breakrooms, storage locations, and restrooms. Additional responsibilities include cleaning the sales center and other sales areas. This position will perform thorough cleaning of all common areas. In addition, tasks will include trash removal, removal of towels from the pool decks, organizing and cleaning of pool chairs, as well as restocking supplies of the restrooms according to the standards and expectations of the resort.

Additional responsibilities include reporting lost & found, assisting with directing guests to amenities, and projects of all sorts for maintaining the resort's cleanliness and quality expectations, assisting in stocking all linen closets, and delivering villa inventory.

COMPANY BENEFITS:

  • Matching 401K
  • EAP – Employee Assistance Program
  • PTO - Paid Time Off
  • Travel Benefits, Discounts & FREE Vacations through our Club Go Program
  • Tuition Reimbursement & Continuing Education Courses
  • Outstanding Company Culture

Shift: 2:30pm-11pm weekends and holidays are a must!

ESSENTIAL DUTIES AND TASKS:

  • Perform cleaning/sanitizing/stocking of restrooms and breakrooms.
  • Perform cleaning; trash/recycling removal of all common areas and office areas. Removal of pool towels from pool areas.
  • Perform cleaning of the exterior and interior cleaning of offices and common area.

EDUCATION and/or

EXPERIENCE:

  • High School diploma or GED preferred.
  • Experience in Team Cleaning concepts is a plus.

QUALIFICATIONS:

  • Minimum six months of experience in a similar role preferred.
  • Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above.
  • Ability to be self-directed.
  • Skill in attention to detail.
  • Ability to work as part of a team.
  • Must be available to work weekends and holidays.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day.

Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

#INDRO2

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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