Hospitality Director

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Wellness resources

Beersheba Springs Assembly is a historic retreat and conference center of the Tennessee-Western Kentucky Conference of The United Methodist Church. Originally established as a pre-Civil War hotel, it has served generations as a place of hospitality, renewal, spiritual formation, and Christian community. We strive to provide gracious hospitality while creating meaningful opportunities for individuals and groups to connect with God, one another, and creation through retreats, camps, conferences, and special events.

The Hospitality Director provides leadership for all hospitality operations at Beersheba Springs Assembly, ensuring an exceptional guest experience through high standards of service, cleanliness, safety, and operational excellence. This position oversees food service, housekeeping, laundry, hospitality staff, inventory management, and daily facility readiness. Working closely with the Executive Director and Retreat Director, the Hospitality Director fosters a culture of hospitality by developing staff, stewarding resources responsibly, maintaining regulatory compliance, and ensuring the Assembly consistently delivers welcoming, safe, and memorable experiences for every guest.

This position requires a servant leader who enjoys working alongside staff while leading within a ministry centered on hospitality, excellence, and relationship building.

• Lead the daily operations of hospitality services, including food service, housekeeping, laundry, guest accommodations, and public spaces.
• Promote a culture of hospitality that reflects the mission and values of Beersheba Springs Assembly.
• Ensure guests experience welcoming, responsive, and high-quality service throughout their stay.
• Serve as the on-site host, on a rotating basis with the Assembly hosting team, for guests throughout the retreat or event, remaining on call and on site to address needs, questions, and concerns in a timely and professional manner.
• Collaborate with the Executive Director and Retreat Director to anticipate guest needs and ensure facility readiness.

• Recruit, train, supervise, schedule, coach, work alongside, and evaluate Hospitality Department staff.
• Foster teamwork, accountability, professional growth, and positive employee engagement.
• Conduct regular department meetings and communicate priorities, expectations, and operational updates.
• Ensure staff complete required conference training, including Safe Sanctuaries, First Aid/CPR, food safety, and other required certifications.

• Oversee menu planning, food purchasing, preparation, presentation, and service.
• Ensure meals meet nutritional standards while accommodating dietary restrictions and special requests.
• Maintain compliance with food safety regulations and sanitation standards.
• Monitor food inventory, purchasing, waste reduction, and budget management.
• Routinely work meal shifts during scheduled dining times and as dictated by the needs of the facility.

• Ensure guest rooms, meeting spaces, dining facilities, restrooms, and public areas consistently meet established cleanliness standards.
• Oversee laundry operations and linen inventory.
• Coordinate preventive maintenance needs with appropriate staff and report facility concerns promptly.
• Assist with hospitality duties as operational needs require.

• Manage departmental purchasing and inventory for food, housekeeping, laundry, and hospitality supplies.
• Monitor departmental expenditures and operate within approved budgets.
• Maintain accurate…