Recreation Attendant - Dollywood's HeartSong Lodge & Resort - Seasonal

Recreation Attendant
- Dollywood's Heart Song Lodge & Resort
- Full Time Seasonal

Job Category: Resorts

Requisition Number: CAMPD
010920

• Posted :
  September 15, 2026
• Full-Time
• Rate : $15.50 USD per hour

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This position exists toassistguests with recreational service needs and toparticipatein leading and coordinating recreational and social activities at Resorts and other company properties.

Summary of Essential Functions & Responsibilities

• Assists in leading and coordinating activities throughout the Resort, including other events on other properties
• Be prepared to greet all guests in an engaging, friendly way
• Finds out children’s names and interests and utilize all the knowledge discovered to make long lasting connections with visiting families throughout their entire stay
• Hosts and provides crafts in the lobby areas and outdoors, including packaging all supplies and working behind the scenes to prep for all events
• Serves beverages to guests daily at check in time and act as an ambassador, answering questions and ensuring guests feel exceptionally welcomed
• Sets up/Monitors/Facilitates seasonal programming such as;
  Outdoor Family Movie Nights, Swimming Hole Games, Game Hours, Festival Cross Promotions
• Assists with elevated children’s events, entertainment pieces, and programs during all holidays. For example;
  Easter Sunrise Service, Gingerbread House Decorating, Memorial Day Pool Party, New Year’s Eve Celebration, Festival programming offsite
• Preps for our nightly S’mores Roasting, making s’mores kits, preparing the area, building a fire, and hosting the event
• Engages a crowd as you read Bedtime Stories from the Imagination Library each night to guests
• Assists with creating and implementing family activities such as trivia nights, bingo, and lawn games, etc
• Contributes ideas for new crafts and other activities
• Performs as special characters throughout the year. This could be anything from being an Elf character during the Christmas season to wearing a costume for special holidays. Assists other departments as needed and be receptive to cross training
• Presents a patient, enthusiastic and loving attitude towards guests and fellow hosts at all times

Management reserves the right to change and/or add to these duties at any time

• Must be a minimum of 17 years of age
• Must have at least 6-month’s job-related experience
• Basic computer knowledge and usage preferred
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre employment drug screening

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must be able to be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize…