HRIS Coordinator - Dollywood Theme Park - Full Time Year Round

HRIS Coordinator
- Dollywood Theme Park
- Full Time Year Round

Job Category: Human Resources

Requisition Number: HRISC
010518

• Posted :
  July 31, 2026
• Full-Time
• On-site
• Rate : $21 USD per hour

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At Dollywood Parks & Resorts, we create memories worth repeating!

We are seekingan HRIS Coordinator who will embody the heart and soul ofour m ission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture.

TheidealHRIS Coordinatorwillbeequal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The HRIS Coordinator position is an hourly/non-exempt position in the Human Resources Department.

Under general supervision, performs a variety ofroutineto complex administrative technical and professional work related to administration of Host records for the company.

This position will manage various components in multiple HRIS systems in a fast-paced environment.

Additionally, the ideal candidate will be abletodisplay and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Maintain government and company policy compliance with employee files for all Hosts at all Smoky Mountain Country (Dollywood) properties.
• Expert in HR information systems to include but not limited to:
  • UKG Pro (Herschend Host Hub)
  • UKG (Herschend Host Hub) Recruiting and Onboarding
  • UKG (Herschend Host Hub) Workforce Dimensions timekeeping system
  • Appointment Plus
  • Workday
• Proactively coordinate the complete life cycle of over 3000 Host records from new hire to final separation by working closely with department heads and administrative assistants.
  
  This includes but is not limited to building relationships,maintaining regular contact, creating processes and training those involved in events such as new hires, rehires, transfers, promotions, merit increases, clearances, and separations
• Complete onboarding functions such as Form I-9, inspecting I-9 documents, E-Verify, and all other required tasks
• Activate new hire and rehire Hosts in the Herschend Host Hub, ensuring all Host records are accurately input
• Activate and track Contract, J-1, and H2B Visa types
• Assist with the new HCMS when it rolls out. Become familiar with the system andassistthe teams as needed
• Assist with direct deposit enrollments, cancellations, and paycheck questions when Payroll Coordinator is unavailable
• Track and follow-up on missing host documents
• Assist Payroll Coordinator when needed
• Assist with input of performance evaluation data and filing of performance evaluations when needed
• Process demographic and employment related records for Hosts
• Process all separations and ensure that they are removed from payrollin a timely manner. Move terminated Host folders to the term file room. Plan mass clearance events with large groups, i.e., college groups, water park closing, H2
  
  Bs, and end of season
• Assistsin tracking Rehire Letter Acceptances/Declines, along with tracking Hosts who need a rehire letter
• Assist Benefits with questionsregarding
  
  Hosts’ status and break in service questions
• Manage multiple weekly and bi-weekly reports such as TN Separation Notices and exit survey
• Oversee and regularly update the training materials related to the position
• Maintain strict confidentiality and judgement at all timesregardingprivileged information
• Perform routine office functions
• Keep work area clean and safe
• Be knowledgeable of andassistwith employment functions of all hosts, filling in at the Front Desk as needed
• Assist with all HR-sponsored Host events as needed, including evenings and weekends

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• High school diploma or equivalent with at least two years office or administrative experience in a high-volume setting required
• Proficiently type 40 wpm with ability to compose and structure reports
• Provenproficiencyin computer software including but not limited to Microsoft Office (Excel, Word, Outlook), ad hoc reporting, andcloud based software
• Experience with UKGPro,Workday,or other HRIS preferred software
• Ability to safelyoperatecompany vehicles according to company policy. Must havevaliddriver's license, proof of auto liability insurance and acceptable motor vehicle driving record.
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments ona timely basis
• Mustmaintainstrict confidentiality and judgmentregardingprivileged information
• Must have…