Human Resources - HR Coordinator

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.

Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.

Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.

• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in‑house sign fabrication shop producing MUTCD‑compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End‑to‑end support for events, including planning, installation, and on‑site management

With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed.

• A strong culture of safety, professionalism, and accountability
• Hands‑on work supporting both roadway safety and high‑profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence

Our work is fast‑paced, hands‑on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you’re dependable, safety‑focused, and looking for a career with purpose, we’d be proud to have you on our team.

The Human Resources Coordinator supports the day‑to‑day administration of key HR processes and serves as a primary point of contact for employees, managers, and candidates. This role is responsible for coordinating onboarding activities, maintaining employee records, processing HR transactions, responding to employee inquiries, and supporting compliance‑related programs. The ideal candidate is highly organized, detail‑oriented, and able to manage multiple priorities while maintaining confidentiality and providing excellent customer service.

• Coordinate the onboarding process from offer acceptance through employee start date.
• Monitor completion of pre‑employment requirements, including background checks, drug screens, and onboarding documentation.
• Communicate hiring clearance and onboarding status updates to branch leadership.
• Coordinate employee start dates and onboarding logistics.
• Facilitate the Human Resources portion of new hire orientation via Microsoft Teams.
• Process and maintain Form I‑9 documentation in compliance with federal requirements.

• Create, maintain, and audit personnel files and employee records.
• Process employee data changes within Dayforce, including job, compensation, organizational, and personal information updates.
• Ensure employee records are accurate, complete, and maintained in accordance with company policies and applicable regulations.
• Support HR compliance initiatives and recordkeeping requirements.

• Monitor the HR inbox and respond to routine employee and manager inquiries.
• Escalate complex employee relations, benefits, leave of absence, payroll, or compliance matters to appropriate HR team members.
• Provide exceptional customer service while maintaining confidentiality and professionalism.