Senior Jira Administrator | Offshore

Location: India

System Design and Configuration

* Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows

* Translate business and user requirements into effective system configurations, automations, and dashboards

* Develop and maintain comprehensive system architecture documentation, blueprints, and standards

* Ensure platform stability, performance, and alignment with organizational goals

Integration and Automation

* Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems

* Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, Power Shell, REST, etc.)

* Continuously identify opportunities to streamline processes through intelligent automation

* Support API development and maintenance for seamless cross-platform connectivity

Collaboration and Stakeholder Engagement

* Partner with product owners, project managers, and technical leads to gather and refine system requirements

* Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks

* Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders

* Act as a trusted advisor on platform strategy and continuous improvement initiatives

Your profile

Required Qualifications

* Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence)

* Strong understanding of workflows, custom fields, permission schemes, and automation rules

* Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts

* Familiarity with enterprise IT environments, including identity management, change control, and governance

* Strong analytical and problem-solving skills with attention to detail

* Excellent communication and stakeholder management abilities

* Ability to think systematically and balance technical precision with user experience

Desirable Skills

* Experience with scripting languages (Python, Power Shell, Groovy)

* Knowledge of ITIL, ITSM frameworks, or Agile methodologies

* Atlassian certifications (ACP-100, ACP-200, or equivalent)

* Experience with version control, CI/CD tools, and Dev Ops practices

* Understanding of enterprise security, compliance, and data protection requirements