More jobs:
Internet Circuit Manager
Job in
India, Henry County, Tennessee, USA
Listed on 2026-06-02
Listing for:
Persistent Systems, Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Systems Engineer
Job Description & How to Apply Below
About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth.
Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026.
About Position:
The Internet Circuit Manager is responsible for the lifecycle management, performance, and reliability of all internet and WAN circuits across the organization. This role ensures optimal connectivity by coordinating with service providers, monitoring circuit health, managing outages, and supporting capacity planning. The ideal candidate combines technical networking knowledge with strong vendor management and operational skills
* Role:
Internet Circuit Manager
* Location:
All Persistent Locations
* Experience:
8 to 15 Years
* Job Type: Full Time Employment
What You'll Do:
* Circuit Management
* Maintain inventory of all internet and WAN circuits (fiber, broadband, MPLS, DIA, etc.)
* Oversee provisioning, upgrades, renewals, and decommissioning of circuits
* Ensure accurate documentation of circuit details, SLAs, and configurations
* Vendor & Carrier Coordination
* Act as the primary point of contact for ISPs and telecom providers
* Negotiate contracts, pricing, and service level agreements (SLAs)
* Track vendor performance and escalate chronic issues
* Monitoring & Performance
* Monitor circuit availability, latency, jitter, and throughput
* Analyze trends and recommend capacity upgrades or optimizations
* Ensure adherence to uptime and performance SLAs
* Incident & Outage Management
* Lead response efforts during circuit outages and degradations
* Coordinate troubleshooting with internal teams and external carriers
* Provide timely communication and post-incident reporting (RCA)
* Cost & Billing Management
* Review and validate telecom invoices for accuracy
* Identify cost-saving opportunities and eliminate unused services
* Maintain budget forecasts for circuit-related expenses
* Compliance & Documentation
* Maintain up-to-date network diagrams and circuit records
* Ensure compliance with internal policies and regulatory requirements
* Support audits with accurate connectivity documentation
* Cross-Functional Collaboration
* Work with network engineers, security teams, and site operations
* Support new site deployments and infrastructure expansions
* Participate in disaster recovery and redundancy planning
Expertise You'll Bring:
* Strong experience in managing WAN/Internet circuits (MPLS, DIA, broadband, fiber)
* Skilled in circuit provisioning, upgrades, renewals, and decommissioning
* Expertise in maintaining accurate circuit inventory and documentation
* Proven ability to manage ISPs and telecom vendors as primary contact
* Experience in negotiating contracts, pricing, and service-level agreements
* Strong monitoring skills for uptime, latency, jitter, and performance trends
* Hands-on experience handling outages, escalations, and RCA reporting
* Ability to validate telecom billing and identify cost-saving…
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