ESM Tech Lead

Location: India

EY is a global leader in assurance, tax, transaction, and advisory services. Technology is at the heart of what we do and deliver hnology solutions are integrated in the client services we deliver and are key to our innovation as an organization. Fuelled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation  part of Client Technology, you'll work with technologists and business experts, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise.

As a catalyst for change and growth, you'll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do t means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. We are looking for a highly skilled Service Now Developer with 3 to 7 years of experience to join our team.

The ideal candidate will have strong expertise in ITSM, CSM, and TPRM modules, along with a solid understanding of domain separation. In this role, you will be responsible for designing, building, and deploying solutions that meet business needs while adhering to Service Now best practices. Success in this position requires strong debugging skills, a deep understanding of the platform, and proficiency with modern Service Now development tools to ensure scalable and maintainable implementations.

Key Responsibilities Design, develop, and configure Service Now applications and modules: ITSM, CSM, and TPRM. Implement and manage domain separation for multi-tenant environments. Debug and troubleshoot complex issues across Service Now applications. Utilize modern Service Now development tools such as Flow Designer, App Engine Studio, and