SAP SAC​/Datasphere

Location: India

Graduate

* B-Tech/BCA/MCA/MBA

* 4 - 8 years of IT industry experience in SAP domain.

* Should have excellent communication skills.

* Have strong analytical and logical skills

Role Responsibilities:

* Administer SAP Analytics Cloud tenant settings, user management, and role assignments

* Manage SAP Datasphere spaces, storage allocation, and system monitoring

* Troubleshoot connectivity issues, data flows, and integration problems between SAP and non-SAP systems

* Perform system maintenance, updates, and performance optimization for both platforms

* Create and manage support users for SAP technical assistance when required

* Work on enhancements / troubleshoot issues in SAC/ Datasphere

* Provide end-user training on SAC story design, dashboard creation, and analytics features

* Resolve user access issues and manage role-based permissions across both platforms

* Support business users with report development, data modeling, and self-service analytics capabilities

* Assist with any migration from legacy BW/BPC systems to modern SAC/Datasphere architecture

* Oversee data integration processes between SAP Datasphere and various source systems ,

* Monitor data quality, governance, and catalog management within Datasphere environments [4],

* Manage connections to SAP and non-SAP systems, including real-time and batch data flows ,

* Support semantic modeling, business layer development, and consumption model creation

* Support ticket response times and resolution rates according to SLA requirements

* User satisfaction scores for training sessions and issue resolution

* System uptime and performance metrics for SAC and Datasphere environments