Network Specialist

Job Description Summary

Assists with the administration, planning and management of the configuration, installation and maintenance of the credit union’s local area network and wide area network (LAN/WAN), web filtering appliances, network analyzers, firewalls, switches, TCP/IP protocols and other network communications systems and services. Responsible for assisting with administration, troubleshooting and maintenance of ISP (Internet Service Provider) circuits and third-party interfaces; evaluates and acquires new technologies, equipment and systems;

manages disaster recovery plans for data, and circuits infrastructure; and performs other related duties as assigned or requested.

• Assists in the design, installation and maintenance of the network architecture. Performs network administration, analysis, and planning, to include VLANS, network appliances, routers, and switches
• Assists in the installation and deployment of telecommunication equipment at remote locations
• Work with third party vendors to coordinate, deploy and maintain communication equipment at remote locations
• Assists with the administration of Web filtering, DNS / DHCP, and WAN optimization appliances
• Consult with administrators and third party vendors to design and implement cohesive architecture that sufficiently mitigates risk to the company, applying security principles and best practices that meet business objectives
• Analyze business and security requirements to develop technical network solutions. Implement security requirements controls, including interface configuration and routing protocols.
• Monitors performance of firewalls, routers and switches; analyzes, troubleshoots and resolves network related issues; performing detailed network traffic and packet capture analysis.
• Troubleshoots, identifies and isolates causes of systems and equipment problems and failures and determines timely solutions; works with users and other infrastructure staff to correct problems and document solutions.
• Participates in the analysis, evaluation and assessment tasks required for purchase and implementation of network and telecommunication hardware and software. Researches, evaluates and orders software based on user specifications; works directly with vendors to test and purchase new hardware and software; develops policies and procedures and participates in installing, configuring and running software and hardware; develops and manages annual budget for network systems.
• Utilizes change management, request, and ticketing systems, documents status updates and problem resolutions.
• Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing network infrastructures and participating in professional associations.

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
• Delivers friendly, caring service to internal and external members.
• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
• Follow all physical and online security procedures and maintain strict confidentiality of all member information.
• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
• Works scheduled hours and maintains punctuality.
• Performs other related duties as assigned or requested.

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.

Education Requirements

4 Year / Bachelors Degree
- Information Systems, Information Technology, Computer Science or closely related field
- Required

Professional certification such as Comp TIA Network+ or Comp TIA Security+ - Preferred

Experience Requirement

1 Year
- Progressively responsible experience in the…