Sales Engineer , Technical Product Sales Support

Job Summary

Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge.

• Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
• Provides timely, technical support and problem resolution for field service questions.
• Supports Sales team with product modifications and engineering expertise for custom projects.
• Assists representatives and customers in evaluating and selecting products.
• Creates, reviews and executes product test plans and cases, documents test progress and reports results.
• Recommends products to meet customer needs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Our benefits include options, expert guidance and always-on tools that are personalized to your needs.

Education:

Bachelor's Degree preferred. Candidates may also be considered based on coursework and experience, or extensive related professional experience.

Certifications (if applicable):
Cisco Meraki Black Belts 1, 2, 3;
Fortinet Network Security Expert Program - Associate 1, 2, 3.

Relevant

Work Experience:

2-5 Years.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.