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Client Relationship Manager Account Manager

Commercial Lines Account Manager

Job in Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listing for: BARNES INSURANCE AGENCY INC
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Location: Pigeon Forge

Benefits:

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

    • Benefits/Perks:

  • Competitive Salary
  • Medical insurance and voluntary dental, vision, and life insurance options
  • Health Savings Account funding
  • 401k matching program
  • Paid Time Off and Generous Holiday Schedule
  • Professional Development

    • Job Description:

    Our Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in a professional office environment, be detail-oriented, and possess excellent communication skills.

    Responsibilities:

  • Establish and build customer relationships
  • Respond to customer inquiries regarding insurance policies, coverage, and changes
  • Maintain detailed records of customer conversations and policy changes
  • Stay informed on carrier products and industry standards
  • Prepare and maintain accurate summaries of insurance, schedules, and proposals
  • Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
  • Collaborate with Producers in policy review and delivery
  • Contact clients regarding outstanding receivables; invoice clients; review and accurately maintain accounting history

    • Qualifications:

  • Minimum 1 year experience in a professional customer service role; insurance experience a plus.
  • Excellent customer service, analytical, problem-solving, and conflict resolution skills
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office
  • EPIC agency management system knowledge a plus
  • Excellent verbal and written communication skills
  • Highly organized with excellent time management skills
  • Strong computer and technology skills
  • Must be able to work on-site in Pigeon Forge, TN M-F 8:30-5 or 8-4:30
    • #J-18808-Ljbffr
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