Training Leader

Career Opportunities:
Training Leader (18620)

Requisition
18620
-Posted
- Organizational Development

Schedule: Full Time, Hybrid
Travel Required: 0% - 10%

Compensation: The salary range for this position is estimated to be 91,854.00 –  annualized, which reflects the company’s current estimate of the potential compensation range at the time of posting. This salary range reflects the anticipated compensation for this position and represents one component of the total rewards package. Final compensation will be determined based on factors such as experience, skills, education, qualifications, and allotted budget.

The organization offers a comprehensive benefits program as part of its overall compensation strategy, and salary ranges are reviewed periodically to remain aligned with market conditions.

• Eligible team members have access to a comprehensive benefits package that includes:
• Medical, dental, and vision insurance
• Well‑being and fitness reimbursement programs
• Paid vacation, sick leave, and holidays
• 401(k) plan with company contributions and matching opportunities
• Paid parental leave
• Short‑term and long‑term disability coverage
• Tuition reimbursement and professional development programs
• Community involvement and volunteer opportunities
• Variable compensation opportunities for eligible positions

The Training Leader (known internally as the Director of Training) leads the Association's training team that is responsible for developing practical, role‑based learning programs that help team members perform their jobs effectively and consistently. This role oversees training for sales, operational, and enterprise functions, partnering closely with business leaders to identify skill and knowledge needs and deliver training solutions that support business performance.

Successful candidates will have experience developing job‑specific training programs and using data and business results to improve learning outcomes. They should be skilled at translating business needs into clear, repeatable training that helps team members succeed in their roles.

Directors provide strategic and operational leadership for a defined function, ensuring work aligns with organizational goals and priorities. They build strong partnerships, lead complex initiatives, and create clarity for their teams. Directors foster a coaching culture, develop talent, and promote collaboration to advance shared outcomes across the Association.

• Leads, coaches, and develops a team of learning professionals including Operations Training Managers, Sales and Financial Training Managers, and the Human Capital Coordinator.
• Develops and executes a strategic training and enablement roadmap aligned with organizational goals and talent strategies.
• Develops, monitors, and manages the training function's annual budget aligning resources with organizational goals and fiscal accountability.
• Delivers effective, scalable training across the sales lifecycle, operations, and service functions.
• Partners with HR and business leaders to assess training needs, deliver solutions, and measure the impact of learning programs on performance.
• Champions continuous improvement, data‑driven decision making, and the integration of new learning technologies and methods.
• Provides clear goals, plans, and expectations that translate strategy into action.
• Leads complex initiatives that improve performance, quality, or innovation.
• Develops team members through coaching, feedback, and accountability.
• Builds strong partnerships across the Association to ensure alignment and coordinated execution.
• Exercises sound judgment to balance business needs, risk, and customer impact.

• Bachelor's degree with 5 years relevant experience required

• Experience leading operational, systems, or process‑based training programs
• Proven ability to build and scale role‑based training curricula tied to job performance
• Experience partnering with business leaders to address performance gaps with targeted training
• Experience using data and performance metrics to evaluate training effectiveness
• Familiarity with learning…