Multi Family WAP Program Manager

Multi‑Family WAP Program Manager

Job Location:

Fayetteville, TN 37334
Position Type:
Full Time
Education Level: High School
Salary Range: $47,078.00 – $51,228.00

The Multi‑Family WAP Program Manager reports directly to the Community Services Director and is responsible for planning, coordination, and oversight of Multifamily Weatherization Assistance Program activities. This position provides programmatic, budgeting, and operational support to ensure effective, compliant, and efficient service delivery.

The Program Manager coordinates audits, project documentation, contractor activities, and field operations; supports compliance with federal, state, grantor, and agency requirements; and advances SCHRA’s mission by strengthening weatherization services for eligible households and communities.

• Oversee day‑to‑day activities of the Multifamily Weatherization Assistance Program.
• Assist with planning, budgeting, scheduling, and coordination of multifamily weatherization projects.
• Conduct, coordinate, or review energy surveys, audits, inspections, and recommended cost‑effective weatherization measures in accordance with state and federal regulations and program guidance.
• Conduct or coordinate pre‑work, in‑progress, and post‑work inspections and ensure required documentation is complete.
• Provide oversight of program contractors, vendors, and field operations to support timely, compliant, and quality service delivery.
• Maintain accurate, organized, and audit‑ready program files, reports, project documentation, and grantor‑required records.
• Monitor work for compliance with federal, state, grantor, and agency policies, including health and safety requirements.
• Communicate with property owners, contractors, staff, program participants, and partner agencies regarding project status, documentation needs, and program requirements.
• Conduct outreach and support community awareness of Weatherization services as needed.
• Attend required meetings, trainings, and conferences.
• Perform other duties as assigned by the Community Services Director or agency leadership.

• Valid Tennessee driver’s license, reliable transportation, and proof of automobile liability insurance.
• Successful completion of a satisfactory background check.
• Ability to travel within SCHRA’s thirteen‑county service area and occasionally outside the area for required training, meetings, and conferences.
• Ability to obtain and maintain required program certifications within time frames established by SCHRA, the State, or grantor requirements.

Flexible working hours; normal hours are 8:00 a.m. – 4:30 p.m., with occasional evening and weekend work required.

The work environment includes both administrative operations and field‑based program activities, including on‑site, construction‑related work.

Office environment:
Administrative and professional tasks in a typical office setting, including computer work, use of standard office equipment, meetings, and communication with staff, clients, property owners, contractors, vendors, and external partners.

Field/Construction environment:
Employees perform duties in the field, including site visits, inspections, monitoring of work in progress or completed projects, documentation of site conditions, and interaction with contractors, vendors, property owners, and program participants. Fieldwork may occur at residential, multifamily, commercial, or construction sites.

Employees may be exposed to varying weather conditions, uneven terrain, dust, noise, odors, tobacco smoke, and other typical field or construction site elements. Appropriate personal protective equipment (PPE) such as hard hats, safety vests, gloves, and protective eyewear may be required depending on the work being performed.

• Standing and walking for extended periods.
• Bending, stooping, and reaching.
• Lifting and carrying materials up to 50 pounds.
• Traveling to and from job sites, meetings, trainings, and conferences.

Employees are expected to follow all applicable safety policies and procedures, including the use of required PPE and adherence to site‑specific safety…