Patient Services - Patient Svcs Supervisor

Job Description

Posted Thursday, July 9, 2026 at 4:00 AM

Patient Services Supervisor

Job

Location: 10300 Linn Station Rd, Louisville, KY 40223

Job Type: Full-time

What You’ll Love

About Us:

• A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
• Opportunities for Growth: We’re committed to helping you advance your skills and reach your career goals.
• Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
• Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Mortenson Dental Partners Team

• Benefits are available after 60 days of employment
• Medical, dental, and vision insurance with company contribution
• Life Insurance
• Flexible spending (health and dependent care) account
• Paid Time Off & 6 paid holidays off
• Employee Stock Ownership Plan
• 401K
• Daily Pay
• FREE continuing education opportunities
• Employee assistance program

Responsibilities:

• Manages assigned day-to-day operations, ensuring daily department and patient objectives are met timely and accurately.

Provides team members with support, guidance, leadership, and motivation to promote maximum performance through coaching, counseling, and disciplinary action as appropriate.

• Manages team members to ensure phone, written and scheduling activities all fall within company quality and SLA guidelines.
• Conducts or supports ongoing training for existing employees.
• Liaises with Regional Directors of Operations and Practice Managers to support our dental practices and educate practice teams on Patient Services’ processes and scheduling procedure s.

Requirements:

• High School Diploma
• 1 year Customer Service Experience
• 1-2 Years Management (Preferred)
• Google Suite

Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.