CMP Manager, Gatlinburg

Travel + Leisure Co., a leading vacation membership and travel company, is seeking a Marketing Manager to lead the Gatlinburg marketing team.

• Direct management of the Gatlinburg Marketing Team: interview, hire, train employees; plan, assign and direct work; performance review; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution).
• Maintain total site marketing conversion according to site marketing standards.
• Resolve issues pertaining to tour statuses, bookings, coding, etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.).
• Maintain copies of invitations and daily tour manifests for reference purposes.
• Compile data on each team member’s performance.
• Prepare additional reports deemed necessary by management.
• Coordinate with in‑house and front‑line sales management regarding tour seats available and potential tour flow.
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
• Coordinate with sales regarding new or changes in marketing programs (booking/gifting policies).
• Submit employee payroll in a timely manner.
• Perform other related functions not listed.

• 2 years of timeshare experience in sales and marketing (required).
• 2 years of management or supervisory experience (preferred) or 2 years’ equivalent in timeshare.
• Ability to work a flexible schedule, including rotating days, nights, weekends, and holidays.
• Ability to deal with customers and salespeople.
• Ability to focus on details.
• Ability to handle simultaneous situations.
• Ability to handle departmental problems and situations.
• Knowledgeable with commission payroll and understanding.
• Proficient at Microsoft Office.
• Ability to work independently.
• Ability to interact with many other departments within the company.

• Medical, Dental, Vision.
• Flexible spending accounts.
• Life and accident coverage.
• Disability.
• Paid time off (temporary and/or seasonal associates are ineligible for PTO; see recruiter for additional information).
• Parental leave and holidays (see recruiter for additional information).
• Wish day paid time to volunteer at an approved organization of your choice.
• 401(k) with employer match (subject to eligibility requirements, including tenure; see recruiter for additional information).
• Legal and identity theft protection plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class.