Program Manager, Strategic Accounts

Program Manager, Strategic Accounts Location

US-

• Safety is E2 Optics’ number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures
• Promote company Core Values to foster and safeguard family-centric culture
• Responsible for driving relationship strategy for E2 within the strategic account nationwide
• Meet goals and metrics in accordance with the mission and goals of the Executive Leadership
• Drives collaboration with Company’s Safety, Quality, Cost Controls, Continuous Improvement and Operations Teams to ensure delivery of successful projects in excellence, on time and on budget
• Developed and oversee evaluation methods to assess program strengths and identify areas for improvement
• Produce accurate and timely reporting of program status throughout its life cycle. Oversees project proposals, contracts, finances and ensure profitability is being maximized. Acts as the primary point of escalation before escalating to corporate management
• Develops strong relationships with regional and corporate customer personnel. Coordinates and runs monthly and quarterly presentations as requested by the customer.
• Assists Senior Project Managers by:
  • Providing training, coaching, and motivation
  • Assist Sr. Project Managers in developing budgets and managing overhead appropriately
  • Identifying areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Addresses customer and employee satisfaction issues promptly
  • Adheres to high ethical standards and complies with all regulations/applicable laws. Prioritize communication and collaboration both internally and externally
  • Coordinates with corporate human resources, information technology and administration as needed to accomplish business objectives and meet legal and compliance requirements
  • Develop and maintain strong relationships with manufacturer and distribution partners
  • Accomplish tasks, roles and results as assigned by management
• The individual in this role should be able and willing to travel up to 50% or as required by E2 Optics and/or the customer(s)

• Bachelors degree required. Business Administration or Construction is preferred
• PMP certification preferred
• RCDD certification is preferred BICSI Technician Certified preferred
• OSHA 10 required. OSHA 30 is preferred
• 7 - 10 years telecommunications/low voltage management and revenue growth experience
• 10+ years construction/telecommunications/data center industry experience with strong background in multiple facets of technology
• Demonstrated experience with program management, leadership, scheduling, cost control and risk and opportunity management
• In-depth understanding of hyperscale engineering requirements, such as data center design, construction and operations, infrastructure installations and quality and safety protocol
• Proven project management experience on time, on budget, with safety and quality required
• Demonstrated commitment to supporting an environment of world-class client focus, transparency and collaboration
• Experience with security, audio visual, videoconferencing, wireless communications preferred
• Decision Making and Judgment:
  • This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics
  • This position involves considerable decision-making authority and creative problem solving skills regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for particular problems, there may be no existing procedures or instructions for those problems
• Strong leadership,…