Program Supervisor - Harriman, Jacksboro and Oak Ridge, TN

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Oversee daily program operations and offer assistance where needed, dependent on licensure and ability.
• Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities.
• Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority.
• Screen and interview new associates for hire as needed and submit requests for approval, as necessary.
• Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum.
• Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO.
• Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity.
• Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision.
• Coordinate with Operations Support Team to address needs within the center.
• Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority.
• Apply procedures and policies outlined in program and regulatory standards to day‑to‑day program operations.
• Review, interpret, and reflect on changes to policies or procedures and present information to leadership.
• Manage program staff and interact positively with patients, visitors, and members of the Community.
• Conduct internal audit processes to analyze program performance in various areas.
• Function in an administrative capacity to assure necessary information is provided to patients and staff.

• Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience.
• Experience working with individuals with substance abuse or mental health.
• Must meet state‑defined minimum licensure, education, and experience requirements.
• High school Diploma or GED required.

Center locations:
Harriman, TN;
Jacksboro, TN;
Oak Ridge, TN. Must be willing to travel to all center locations. Candidates work with the Area Manager to confirm if changes need to be made to the work schedule.

• Medical, Dental, and Vision Insurance.
• PTO.
• 401K options including a match program with no vesture period.
• Annual Continuing Education Allowance (in related field).
• Life Insurance.
• Short/Long Term Disability.
• Paid maternity/paternity leave.
• Mental Health day.
• Calm subscription for all employees.
• Mileage reimbursement if applicable. Crossroads matches the current IRS mileage reimbursement rate.