Quality Manager

Job Description

The Quality Manager reports to the President and is ultimately responsible for overseeing the plant quality system and communicating with the customer to ensure satisfaction with the final product. Develop quality‑process links with customers in line with the Quality Management system (including IATF 16949, ISO 9001, Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Control Plans, Failure Mode and Effect Analysis (FMEA) and Supplier Quality Assurance (SQA) processes).

Responsible for maintaining relationships with customers and suppliers to maximize profit potential and ensure efficiency.

• Leads the quality team in meeting department objectives.
• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Lead activities associated with maintaining and improving the Quality System.
• Acts as an IATF internal auditor; ensuring successful 3rd party certification audits.
• Provide leadership and direction to ensure in‑process quality expectations are met.
• Identifies and sets appropriate quality standards and parameters for products.
• Expert in all customer‑specific requirements.
• Communicates quality standards and parameters to Quality and Operations teams.
• Provide briefing on quality issues at daily production meeting.
• Coordinates product testing processes.
• Participates in product testing.
• Defines and maintains Quality KPIs Management Program (Scrap, Customer PPM, Failure Costs).
• Responsible for Suppliers and Customers Quality Management.
• Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Performs other duties as assigned.
• Familiar with forging/casting processes.
• Quality Policy establishment and administration.
• Knowledge of Quality Core Tools (PPAP, APQP, FMEA, 8D).