Quality Control Technician - Monuments

Wilbert Funeral Services, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway,you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Quality Control Tech will report to the Quality Manager by performing tasks that may include, but not be limited to: conducting internal and layered process audits; training to systems and methods; writing, implementing, and training to quality alert documentation; utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; performing simple data rendering and analysis to foster process improvements;

gauge verification and calibration; participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; and any other assigned tasks as determined or assigned by the Quality Manager.

The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company and is a $300 million company with four industry-leading brands. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, septic tanks, retaining walls, storm shelters, and agricultural precast products. The company operates manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, and crematories.

The monument division produces granite memorials and markers, custom granite signage, and engraved brick pavers, and engages in wholesale monument sales.

Core Values:
Integrity, Commitment, Innovation, Teamwork, Excellence

The Quality Control Tech will report to the Quality Manager by performing tasks that may include, but not be limited to: conducting internal and layered process audits; training to systems and methods; writing, implementing, and training to quality alert documentation; utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; performing simple data rendering and analysis to foster process improvements;

gauge verification and calibration; participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; and any other assigned tasks as determined or assigned by the Quality Manager.

• Inspect outsourced monuments for engraving accuracy, dimensions, finish quality, and structural integrity.
• Review proofs and verify all artwork, lettering, and dates.
• Implement and maintain quality control procedures.
• Identify and correct production issues.
• Train and support production staff on quality standards
• Handle quality-related customer concerns.
• Document and develop monument design standards.
• Audit monument design and maintain performance KPI’s.
• Work with the design and sales team as needed.
• Participate and lead problem solving efforts related to monument quality.

• High School, GED, or equivalent is preferred

• Excellent verbal and written communication skills
• Analytical abilities with strong attention to detail
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Familiarity with industry regulations and standards
• Excellent attention to detail and task focus
• Knowledge of Microsoft Office tools
• General understanding of statistical concepts and their application in an industrial environment
• Ability to effectively communicate
• Ability to foster trust with the disciplines that the Quality department serves through honesty and discretion

• 2+ years’ experience in monument…