Restaurant Server -'s DreamMore Resort & Spa - Part Time Year Round
Listed on 2026-02-20
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Restaurant/Food Service
Server/Wait Staff, Food & Beverage
Location: Pigeon Forge
Description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.
Job DetailsAt Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.
Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference you can touch or see - it’s a difference you can feel. We are seeking a Restaurant Server for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life.
The right Restaurant Server will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This position exists to provide prompt, courteous service throughout our Guests’ dining experience.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary Of Essential Functions And Responsibilities- Takes food orders, serves food, and answers Guest questions about menu items and pricing
- Performs side work, including but not limited to rolling silverware, preparing items for the next day’s service, and maintaining dining room cleanliness
- Serves food that complies with expected quality, quantity, and presentation while following state and local health code requirements
- Performs related cash handling procedures when applicable
- Assists with restaurant seating, suggestive selling, bussing tables, side work, sweeping dining areas, etc., as needed
- Greets each Guest cordially; treating each Guest as an individual
- Provides continuous service and attention to detail; thanking Guests when presenting the check to ensure Guest satisfaction
- Willingness to work at different locations on Park
- Learns about park operations to answer guest questions concerning Park layout and menu item availability
- Understands and practices safe food handling at all times
- Be an active participant in safety issues relating to personal safety and the safety of fellow Hosts and Guests
- Follows all procedures/standards affecting Culinary financial standing such as portion control, suggestive selling, clocking in/out properly, and completion of tasks in a timely and accurate manner
- Responsible for completing credit card transactions in compliance with the Payment Card Industry Security Standards
- 6 months of previous job-related experience, Preferred
- Must be able to obtain food and alcoholic beverage server certification
- Must be at least 21 years old
- Basic computer knowledge and usage preferred
- Must pass a pre-employment background check and drug test
- Able to display and live out our Lead with Love principles strongly rooted in the Dollywood Company culture by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
- Must have manual dexterity necessary to complete all job duties
- Able to sit and/or stand…
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