Restaurant Manager

• Location Rocky Water Motor Inn,333 Parkway,Gatlinburg, TN, 37738,United States
• Job Category Restaurant Management, Food & Beverage Management, Fine Dining
• Employee Type Full Time Exempt

• Name Carson Shocklee

The Heirloom Room is AATMOS Hospitality's signature fine dining experience — a polished, guest-focused restaurant where elevated service, curated wine and bourbon programs, and genuine hospitality come together. We're looking for an experienced Fine Dining Restaurant Manager who is as passionate about developing great teams as they are about delivering exceptional guest experiences.

• Oversee daily front of house restaurant and bar operations, ensuring consistent execution of service standards
• Maintain a polished, upscale dining atmosphere that reflects The Heirloom Room's brand and reputation
• Address guest concerns with professionalism, urgency, and a genuine commitment to resolution
• Uphold all safety, sanitation, and company standards
• Lead, coach, train, and motivate front of house associates to perform at their best
• Manage staffing levels, labor efficiency, and shift execution
• Foster a positive, professional, and accountable team culture where people are proud to work
• Support revenue goals and actively manage operating expenses
• Partner with the AATMOS F&B team on strategies to drive covers, check averages, and ancillary revenue

• 5+ years of food & beverage experience, with at least 2 years in a supervisory or managerial role
• Strong background in front of house operations and upscale or fine dining guest service
• Extensive knowledge of wine and bourbon, with the ability to guide and educate both guests and staff
• Strong leadership, communication, and problem-solving skills
• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 lbs
• Serv Safe Manager Food and Alcohol Certification required within 90 days of hire

• Medical insurance — 50% of premiums covered by AATMOS
• Discounted vision and dental insurance
• Employee hotel travel program with discounted rooms across the AATMOS portfolio
• Paid time off and vacation pay
• Zay Zoon daily pay — access your earned wages when you need them
• Opportunities for career growth within a expanding hospitality group

At AATMOS, we're committed to a positive, inclusive workplace where passionate hospitality professionals can thrive and grow.
AATMOS Hotels is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

This job description is a general overview of the position and is not exhaustive. AATMOS Hotels reserves the right to modify this description as needed.