Retail Attendant - Dollywood Heartsong Lodge & Resort - Part Time Seasonal Job Mountain City Tennessee USA,Retail

Location: Mountain City

Job Details

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Retail Attendant who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Retail Attendant will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

Hosts will provide a welcoming atmosphere in the retail outlet to our guests, maintain store inventories, assist guests with purchases, recommend items, and up sell merchandise, as well as maintain cleanliness, organization and presentation of outlet. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary

Of Essential Functions & Responsibilities

Must have proficient knowledge of all products/services available for sale to our guests
Must be able to perform to standard Merchandise Selling Skills and guest interactions
Assist in the training and development of all new hires or hosts new to that location
Operate cash register/POS system in an efficient manner not to impeded guest experience and follow all policy and procedures as outlined by Dollywood and Sales Audit
Host must ensure all available inventory is stocked on the selling shelves and fully stocked nightly at close and prior to opening. Host must also follow all policy and procedures relating to Inventory Control
Assist in the maintenance and daily operation of the shop by ensuring location cleanliness and display preparation functions are up to Dollywood standards
Represent Dollywood in a positive manner by being friendly and courteous to guests. Ensuring 100% satisfaction with their park experience
Accommodate changes in work assignments and locations
Communicate to Immediate Supervisor current needs of product ordering, equipment, functional supplies, or any issues preventing host from meeting company expectations
Adhere to all Merchandise safety Guidelines. Reports any safety issue to their immediate supervisor immediately
Support immediate supervisor with words, behavior and actions that are in alignment to attain locations budgeted Sales and Profit
Follow all Merchandise Operational Policies and Procedures effectively
Ensure they are to date on all company and divisional communications through communication boards and binders
Support and exhibit behaviors that are in alignment with our Company Vision, Mission and Core Values
Protect the privacy and security of guests and coworkers, including PCI compliance

Management reserves the right to change and/or add to these duties at any time Education And Experience Required

Must be 18 years of age
High school diploma or equivalent
At least 6 months of retail, sales and cash handling experience preferred
Basic computer knowledge and usage preferred
Must pass a pre-employment background check and drug test
Able to pass a math test (7 out of 10 correctly)

Knowledge, Skills, And Abilities

Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must…