Sales Associate

As a Sales Associate at NIKE, you'll bring the brand to life on the retail floor, delivering an energetic, athlete-focused experience. You'll greet customers, understand their goals, and match them with the right footwear, apparel, and accessories. Using strong product knowledge and consultative selling, you'll drive sales, operate POS systems, and help achieve store targets. You'll support merchandising, restocking, and visual standards, while collaborating with a diverse, team-oriented crew committed to innovation, sport, and customer service.

Responsibilities

• Deliver premium customer service by greeting shoppers, understanding needs, and recommending NIKE products
• Maintain deep product knowledge of footwear, apparel, and accessories, including fit, features, and benefits
• Achieve individual and store sales goals through consultative selling and add-on recommendations
• Ensure accurate cash handling, POS transactions, returns, and exchanges
• Merchandise products to NIKE brand standards, including signage, displays, and stock replenishment
• Monitor inventory levels, execute restocks, and assist with shipment processing and stockroom organization
• Keep the sales floor clean, organized, and aligned with safety and loss-prevention standards
• Support in-store events, product launches, and promotions to drive traffic and brand engagement
• Collaborate with teammates to meet store KPIs and deliver a consistent, athlete-focused experience
• Stay current on NIKE campaigns, technologies, and innovations to educate customers

Required Skills

• Customer service
• Retail sales
• Point-of-sale (POS) systems
• Cash handling
• Merchandising
• Inventory management
• Product knowledge - athletic footwear and apparel
• Upselling and cross-selling
• Loss prevention awareness
• Basic computer skills