Service Sales Representative

Job Overview

Shoffner’s Service Sales Representative will focus on getting to know the owners and operators of commercial buildings. Consult with leaders and financial professionals in health care, manufacturing, education, et. Through your understanding of them and the HVAC/R and Plumbing needs of each property, you will develop and offer them solutions to enable the best, most efficient and reliable services. Our offerings include maintenance, repair, and replacement of all building HVAC, Plumbing, Electrical, and Controls systems.

Military Veterans are encouraged to apply!

• Two Blue Cross/Blue Shield Medical Plans (non‑tobacco) at no cost to you
• Company‑paid short‑term disability and voluntary long‑term disability
• Vision, Dental, and optional insurance coverage
• 7 paid holidays every year
• Paid time off (PTO) – start accruing hours on Day1
• 401(k) Plan with company match
• Company‑paid life insurance and so much more

• Identify and pursue new customer opportunities while reestablishing relationships with previous clients
• Drive new opportunities, working with company leaders to develop the scope of work and the cost
• Build and maintain strong relationships with existing customers to enhance building performance and drive business growth
• Consolidate and refer information by collecting, organizing, and assembling data for reports, presentations, and special projects
• Monitor competitor activities and provide insights to management to maintain a competitive edge
• Develop owner asset and sales plans and contribute to building owner and/or manager budgeting and planning processes
• Ensure customer satisfaction by addressing service concerns, implementing solutions, and maintaining clear communication with customers and internal teams
• Communicate customer perceptions by gathering customer feedback and sharing information with management
• Work closely as a team member with other parts of the business

• Proven excellence in relationship building
• Background in a sales field that focuses on building and maintaining customer relationships
• Maintain a positive, cooperative, and teachable attitude
• Initiative; self‑motivated; self‑starter
• Excellent communication and customer service skills
• Ability to pass a background and drug screening
• Ability to pass an MVR check
• Ability to travel within the greater Knoxville area

Comfort Systems USA Shoffner is the region's leader in HVAC, Electrical, and Plumbing services. We have a well‑established reputation for quality work done by quality people and are one of the top3 largest mechanical contractors in the nation and the value leader in the market. We strive to be an exceptional building solutions provider and create a supportive, collaborative, and innovative environment that allows us to recruit, train, and retain the best professionals.

Comfort Systems USA Shoffner is an Equal Opportunity and affirmatory action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.