Experienced In House Sales Consultant

Company Description

Holiday Inn Club Vacations is a fast-growing vacation ownership company dedicated to creating memorable, family-centered travel experiences. With 24 resort teams across the U.S. and Mexico, a corporate office in Orlando, and a Competency Center in Bengaluru, India, team members have diverse opportunities for growth and impact. Rooted in the legacy of the Holiday Inn® brand and Orange Lake Resort, the company continues to expand its resorts and offerings through innovation and strategic partnerships.

Every role, from resort operations to sales and corporate positions, contributes to vacations that feel easy, thoughtful, and focused on connection. Team members are encouraged to build meaningful careers, lead with courage, and help shape the future of Holiday Inn Club Vacations.

The Experienced In House Sales Consultant is a full-time, on-site role based at the Gatlinburg, TN resort. This role is responsible for engaging vacation owners and guests, conducting in-person sales presentations, and recommending vacation ownership products that align with individual needs and preferences. Daily tasks include building rapport, identifying customer goals, explaining product benefits and features, and managing the full sales process from initial consultation to closing.

The consultant collaborates closely with resort and sales leadership to meet and exceed sales targets while maintaining a high level of customer satisfaction. The role also involves accurate documentation, adherence to compliance standards, and participation in ongoing training and team meetings to stay informed about product updates and company initiatives.

• Demonstrated Sales Consulting experience with a proven track record of meeting or exceeding sales goals.
• Strong Customer Service and Customer Satisfaction skills, with the ability to create positive, trust-based relationships.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional presentation skills.
• Consulting skills to assess guest needs, tailor solutions, and provide thoughtful, personalized recommendations.
• Previous experience in vacation ownership, hospitality, or resort sales is highly beneficial.
• Ability to work on-site in Gatlinburg, TN, including weekends and holidays as business needs require.
• Goal-oriented mindset, resilience in high-energy sales environments, and strong negotiation skills.
• High school diploma or equivalent required; college coursework or degree in Business, Marketing, or a related field is a plus.
• Proficiency with basic computer applications and CRM or sales systems.