Security Officer - Level III - Dollywood's Splash - Seasonal
Listed on 2026-06-06
-
Security
Security Guard
Location: Pigeon Forge
Security Officer - Level III - Dollywood's Splash Country - Seasonal
Job Category
:
Safety & Security
Requisition Number
: SECUR
009361
- Posted :
April 7, 2026 - Full-Time
- On-site
- Rate : $18 USD per hour
Showing 1 location
Dollywood Splash Country
2603 Veterans Blvd
Pigeon Forge, TN 37863, USA
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see – it’s a difference you can feel.
We are seeking a Security Officer Level III who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity, and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Security Officer Level III will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This role exists to protect people and property, maintain a peaceful, fun-filled, and safe atmosphere, and enforce security procedures at Dollywood's Splash Country while creating memories worth repeating for our guests.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated, and accountable.
Summary ofEssential Functions and Responsibilities
- Assist with wild animal control and monitoring during shift, abiding by safety policies and procedures
- Assist guests and hosts with vehicle problems
- Assist in transport and escorting of host transporting company funds
- Assist the Safety-First Aid Department as assigned
- Assist with fire and flood prevention
- Must reflect Dollywood’s image by being genuinely friendly and caring, taking pride in work
- Assist with controlling and directing traffic flow for hosts and guests on company property
- Control park access at host and service entrances
- Crowd control
- Assist guests with directions and general information
- Participate in parking control procedures, monitoring host vehicles and issuing citations for inappropriately parked vehicles
- Monitor security systems including fire suppression and park alarm systems
- Patrol buildings
- Patrol guest and host parking lots
- Provide dignitary protection services for visiting celebrities
- Respond to calls for service regarding unruled guests/hosts
- Respond to calls for service, i.e., shoplifting, burglary and theft
- Assist with lost guest calls, working to reunite separated parties
- Take possession of lost property and return it to Lost & Found
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required- Able to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
- At least one year of experience working successfully in a similar role. Preference will be given to candidates with prior law enforcement or security related experience
- Must be able to meet the qualifications to be certified as a Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62-35 Act of 1922
- Must be at least twenty-one (21) years of age
- Ability to develop skill in the use and care of firearms
- Must possess valid Tennessee driver’s license and have state-required auto insurance
- First Aid and CPR certification required or ability to obtain a certification in a timely manner
- Must be willing and able to pass First Responder Course and apply material when needed
- Must be able to meet the same requirements as a police officer for the State of Tennessee
- Must have high school…
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