Security Officer - Level III - Dollywood's Combined Resorts - Part Time Year Round

Security Officer
- Level III
- Dollywood's Combined Resorts
- Part Time Year Round

Job Category
:
Resorts

Requisition Number
: SECUR
009998

• Part-Time
• Rate : $18 USD per hour

Showing 1 location

Heart Song Resort 1210 Dollywood Resorts Blvd Pigeon Forge, TN 37683, USA

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Security Officer
- Level III who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Security Officer
- Level III will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This Role exists to protect people and property, maintain a peaceful, fun filled and safe atmosphere, and enforce Security procedures at Dollywood while Creating Memories Worth Repeating for our guests.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions & Responsibilities

• Patrols front and back of house resort areas, reporting any safety or security hazards, illegal or unacceptable behavior, or suspicious persons to Security/hotel management for direction and resolution
• Acts as an ambassador of the resort by being visible and available to guests and hosts, always in a courteous and professional manner
• Ensures secure premises by thoroughly checking all floors, stairwells, exit doors, storage areas, critical access areas, fire and safety equipment, parking lots, swimming pools, etc., in accordance with security checklist
• Conducts and documents all assigned foot and mobile patrols
• Documents all security related issues and assistance provided in appropriate Security reports
• Completes incident reports for guest/host accidents, incidents, reports of theft
• Assists in the investigation of incidents and submit daily reports in accordance with Safety Security Manual
• Responds to and resolves reported noise complaints
• Accesses security surveillance system, monitor radio communications, and Fire Control Systems
• Assists in random bag and locker inspections as well as host random substance testing
• Enforces resort rules/regulations in accordance with Host Manual and resort policy
• Monitors and ensures employee compliance to resort key control policies and assist with room guest lock outs
• Completely understands and be able to perform resort emergency procedures
• Provides first responder assistance in the event of a guest or host accident or injury
• Ensures that all parts of the facility are secured and locked at their scheduled times, fire extinguishers have been inspected and are working properly, fire doors are cleared, and parking regulations are maintained

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• At least one year of experience working successfully in a similar role. Preference will be given to candidates with prior Law Enforcement or Security related experience
• Must be able to meet the qualifications to be certified as an Armed Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62-35 Act of 1922 (See attachments TCA 62-35-116, TCA 62-35-117)
• Must be at least twenty-one (21) years of age
• Ability to develop skill in the use and care of firearms
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• First Aid and C.P.R. certification required or ability to obtain a certification in a timely manner
• Must be willing and able to pass First Responder Course and apply material when needed at the Resort
• Must be able to meet the same requirements as a police officer for the State of Tennessee
• Offers of employment are contingent upon satisfactory completion…