Security Officer - Entry Screener - Dollywood Theme Park - Seasonal

Security Officer I - Entry Screener – Dollywood Theme Park – Full Time Seasonal

Job Category
:
Safety & Security Requisition Number
: SECUR
010084

• Full-Time
• On-site
• Rate : $15 USD per hour

Dollywood, 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863, USA

We are seeking a Security Officer (Level I) who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Security Officer (Level I) will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This role exists to protect people and property, by screening our Guests and Hosts for weapons or contraband at various Park entrances checkpoint locations. Maintain a peaceful, fun‑filled and safe atmosphere, and enforce Security procedures at Dollywood entrances while creating Memories Worth Repeating for our guests.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Be generally friendly and caring
• Greet all Guests in a friendly and professional manner
• Control park access at Host, Guests and Service entrances
• Search bags by visual and/or mechanical device
• Operate electronic Metal Detection Unit and hand‑held wands
• Scan Guests and deal professionally with any Guest that may need additional screening or has prohibited items in their possession
• Provide professional Guest Services such as giving directions, answering questions, interacting with friendly conversation and representing the Company in a positive, family friendly manner
• Be observant of any potentially suspicious activity and report to an armed Security officer, Supervisor or Law Enforcement officer
• Work at multiple positions and assignments as the Company needs changes with rapid increases or decreases in the attendance flow
• Work in an outdoor environment, standing for an extended time, in all types of weather conditions
• Take possession of lost property and bring to Lost & Found

Education and Experience Required

• Must be at least eighteen (18) years of age
• Must have a high school diploma or equivalent
• Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
• Preference will be given to candidates with prior Law Enforcement or Security related experience
• Must meet the qualifications to be certified as an unarmed Security Officer by the State of Tennessee
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• First Aid and C.P.R. certification required or ability to obtain a certification in a timely manner
• Offers of employment are contingent upon satisfactory completion of background screening including criminal history, drug screen and motor vehicle record check
• Must not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor and other alcoholic beverages or controlled substances
• Must not have been released or discharged under any other than honorable discharge from any of the armed forces of the United States
• Must have fingerprints on file with the Tennessee Bureau of Investigation
• Must pass a physical examination by a licensed physician if requested by the Company
• Must have good moral character as determined by a thorough investigation conducted by the employing agency

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self‑motivated and disciplined
• Must have the ability to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding…