Security Officer - Level III - Dollywood Theme Park - Part Time Seasonal

Security Officer
- Level III
- Dollywood Theme Park
- Part Time Seasonal

Job Category:
Safety & Security |

Requisition Number: SECUR
010046

• Part-Time
• Rate: $18 USD per hour

Location:

Dollywood, 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863, USA

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Security Officer
- Level III who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Security Officer
- Level III will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This role exists to protect people and property, maintain a peaceful, fun-filled and safe atmosphere, and enforce security procedures at Dollywood while creating memories worth repeating for our guests.

Additionally, the ideal candidate will display and live out "Lead with Love" qualities, rooted in Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of essential functions and responsibilities:

• Animal control
• Assist guests and hosts with vehicle problems
• Assist in the transport and escort of monies
• Assist the Safety-First Aid Department as assigned
• Assist with fire and flood prevention
• Be generally friendly and caring
• Control and direct park traffic
• Control park access at host and service entrances
• Crowd control
• Help guests find their way
• Issue tickets for illegally parked host vehicles
• Patrol buildings
• Patrol guest and host parking lots
• Provide dignitary protection services for visiting celebrities
• Respond to calls for service regarding unruly guests/hosts
• Respond to calls for service such as shoplifting, burglary and theft
• Reunite lost persons on park grounds
• Take possession of lost property and return it to Lost & Found

Management reserves the right to change and/or add to these duties at any time.

• Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
• At least one year of experience in a similar role; preference given to candidates with prior law enforcement or security experience
• Must be certified as a security officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services
• Must be at least twenty-one (21) years of age
• Ability to develop skill in the use and care of firearms
• Must possess valid Tennessee driver’s license and state-required auto insurance
• First aid and CPR certification required or ability to obtain within a short time
• Willing and able to complete a First Responder Course and apply when needed
• Must meet the same requirements as a police officer for the State of Tennessee
• Must have a high school diploma or equivalent
• Must pass a background check including motor vehicle report and drug screen
• Must pass a credit check
• Must not have been convicted of, pleaded guilty to, or entered a plea of nolo contendere for any felony or violation of federal or state laws relating to force, violence, theft, dishonesty, gambling, alcohol, or controlled substances
• Must not have received dishonorable or other non-honorable discharge from the U.S. Armed Forces
• Must have fingerprints on file with the Tennessee Bureau of Investigation
• Must pass a physical examination by a licensed physician
• Must have good moral character as determined by a thorough investigation conducted by the employing agency and/or the POST Commission
• Must be certified by a Tennessee licensed health care provider in the psychiatric or psychological fields as free from impairment affecting essential job functions
• Basic computer skills with working knowledge of Microsoft applications

• Reflect Dollywood’s image by being genuinely friendly and caring and taking pride in work
• Smile and make eye contact to make a friendly impression when greeting guests, vendors, and colleagues
• Pass company-required drug testing
• Live out servant qualities: patient, kind, humble, respectful, self‑less, forgiving,…