Auto Glass Installation Technician Trainee

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement, and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice in the Safelite way, through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, troubleshoot, and complete diagnostic testing.
• Provide additional services & products.
• Study and pass testing to become a Safelite‑certified Technician, demonstrating proficiency in installations and adherence to taught techniques.
• Safely operate company and customer vehicles, company‑issued tools, and chemicals used throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay starting at $19.25/hour, increasing to $22.75/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• A benefits package valued at more than $10k, including 401(k) with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources needed to be successful.

• High School Diploma or GED/Equivalent preferred.
• Valid state‑issued driver’s license and any other license(s) required by federal, state and local laws to operate a company vehicle.
• Must be 18 years of age or older.

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all laws and be monitored via in‑cab vehicle safety camera/video surveillance technology.
• Maintain professionalism and passion for outstanding customer service and exceed customer expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and in writing.
• Ability to maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under pressure and/or opposition.

Safelite is an equal‑opportunity employer. We do not discriminate on the basis of any characteristic protected by law.

This job description is not all‑inclusive. Employees may be required to perform other duties as assigned. Reasonable accommodations will be made for individuals covered by applicable laws. The description may be updated by the employer as needed.