HVAC​/Equipment & Electrical Team Lead - Dollywood Theme Park- Year Round

HVAC/Equipment & Electrical Team Lead - Dollywood Theme Park
- Full Time Year Round

Job Category: Maintenance & Construction

Requisition Number: HVACE
010878

• Posted :
  September 10, 2026
• Full-Time

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At Dollywood Parks & Resorts, we create memories worth repeating!

We are seeking aHVAC/Equipment &Electrical Team Leadwho will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture.

TheidealHVAC/Equipment &Electrical Team Leadwillbeequal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

TheHVAC/Equipment& Electrical Team Lead oversees the day-to-day operation and job distribution for maintenance of Dollywood Company assets and infrastructure in compliance with state and federal regulations, and company policies and procedures.

This role exists to perform skilled mechanical maintenance duties in the inspection, repair, installation and alteration of heating, ventilation, air conditioning and refrigeration systems and related equipment and facilitieslocatedthroughout the Dollywood Company properties.

All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be abletodisplay and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Leads, guides, and/or trains other HVAC/Equipment/Electrical technicians and trade helpers in applicable procedures and techniques; and initiates corrective actions to secure satisfactory standards andtimelyproject completion
• Develops plans and estimates for HVAC/Equipment/Electrical projects; includesdeterminingtime, equipment, and human and material resources needed to complete the work
• Prepares written reports on ongoing projects and on the condition of machinery
• Coordinates work functions with co-workers and other organizational departments
• Maintains records on equipment status and work completed and parts used
• Assistsin the development and carryout of daily tasks, assignments, along with communicating with internal hosts on work order status.
  
  Monitors quality,completion and accountability for the Facilities Maintenance HVAC/Equipment/Electrical team
• Assistsin the evaluation,planning and facilitation of capital needs across all Dollywood Company properties
• Assistsin the planning and completion of the annual budget for Facilities Maintenance
• Oversees and ensures appropriate maintenance for all buildings, walkways/hardscapes, fences, signage, and related utility infrastructure outside of day-to-day operating needs.
  
  This may include capital improvement projects or individual/one-off projects
• Ensures all HVAC/Equipment/Electrical work conforms to all applicable rules,regulations and codes
• Ensures all work is tracked and documented in the Dollywood Company work order systems
• Implements and monitors compliance with the Dollywood Company Safety Program and procedures
• Ensure straining of new and returning hosts, resulting in understanding and compliance to their safety responsibilities and the Dollywood Company Safety  Program
• Assessment andtimelyresponse to improve employee morale when there is noted decline
• Worksin direct contact with the Facilities Maintenance Supervisor of Operations and ensuretimelycompletion and support of projects as needed
• Demonstrates Servant Leadership/Lead with Lovestyle through verbal and written communications, and through personal actions thatcommunicateI am a positive team member who cares for and supports Dollywood Company hosts
• Recognize sand resolve conflicts in a timely manner
• Ensuresa positive working relationship with our customers (the Dollywood Company operating teams), other supportteamsand our Guests
• Monitors operations and resolve problems
• Performs additional duties and makes decisions as requested by senior management
• Encourages and promotes teamwork
• Trains and ensures that staff comply with Accounting Procedures
• Acts as a respected professional,representing the Dollywood Company on approved committees and/or boards
• Delegates work tasks evenly & effectively across their respective teams and strive to keep work order volume at an acceptable volume by effectively…