Social Services Director

General Purpose

Handles pressure, objectivity, confidentiality, organization, planning, reporting skills, persistence, proactive, listening, verbal communication, and resident and family relationships.

• Establishes course of action by exploring options and setting goals with residents and their families.
• Assists residents in achieving the highest practicable level of self-care, independence and well‑being.
• Provides medically related social services so that the highest practicable physical, mental and psychosocial wellbeing of each resident is attained or maintained.
• Evaluates social and family information, psychological and emotional needs to assess social services needs and develop care plans for social service issues.
• Provides emotional support and addresses emotional problems, including assisting residents and families with coping difficulties related to physical disabilities, health conditions, fears, grief and loss of ability.
• Assists residents with health‑care decisions.
• Assists with personal shopping.
• Assists in inventory and tracking patient belongings; coordinates responses to reports of missing, lost or stolen belongings.
• Obtains resources from community and social services agencies and health and welfare agencies to meet resident needs.
• Secures appropriate prosthetics and assistive devices.
• Develops and maintains strong working relationships with other departments in the facility and outside community agencies to provide social services.
• Documents resident social service status.
• Assists in making outpatient appointments and schedules on‑site ancillary patient services (optometry, podiatry, dentistry, psychiatric services).
• Assists in discharge planning with appropriate agencies, entities or individuals, including agency services, equipment and referrals.
• Coordinates with the interdisciplinary team.
• Provides in‑service training to staff as requested.
• Counsels residents and family members.

This position has no supervisory responsibilities.

• Education:
  
  Bachelor’s Degree in Social Work or Human Services and 2 years of supervised social work experience in a health‑care setting working directly with individuals. MSW preferred.
• Language
  
  Skills:
  
  Ability to read technical procedures, read and comprehend policy and procedure manuals, effectively present information and respond to questions from managers and employees.
• Mathematical
  
  Skills:
  
  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Reasoning:
  Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Certificates/License:
  Knowledge and experience with PCC preferred.

Standing and/or walking very frequently; sitting occasionally; reaching with hands and arms frequently; pushing/pulling very frequently; talking and/or hearing very frequently; tasting and/or smelling very frequently; lifting up to 25 pounds frequently; climbing, balancing, stooping, kneeling or crouching occasionally.

The work environment is generally low to moderate in noise level and may be modified to accommodate employees with disabilities.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.