Software Engineering Manager

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.

As the IT Manager III for the Eventing team, you will be responsible for leading and managing a highly skilled group of technical team members focused on building event-driven systems. You will solve the challenge of scaling complex retail wireless technologies while maintaining a high-performance engineering culture.

• Empowering engineers through proactive career pathing and performance coaching
• Cultivating a high-performing engineering culture through active mentorship, goal setting, and technical guidance for a team of developers
• Integrating AI-driven automation tools within the development lifecycle to enhance code quality, identify technical gaps, and maintain high delivery velocity.
• Be a champion of engineering standards and best practices
• Lead the team as they develop new product services while ensuring high-quality, timely delivery
• Manage capacity planning, prioritization, status reporting, and road mapping to deliver results on time and budget
• Direct the design and development of distributed, event-driven cloud-based solutions
• Guide solution design and development of RESTful APIs in collaboration with Architects and team leads
• Drive continuous improvement through solution reviews, automation initiatives, code and design standards, and robust logging/monitoring practices
• Partner with Product Managers/Owners to define specifications, align requirements with business goals, and contribute to agile team activities
• Ensure product stability by overseeing the troubleshooting of event-driven systems and microservice/API issues, performing root cause analysis, and implementing long-term solutions
• Collaborate with BSS/OSS SMEs, Tech Ops, and Care Ops to ensure seamless system integration and support

• Strategic decision-making skills paired with the ability to lead and develop accountable, high-scale engineering teams
• Strong verbal and written communication skills for clear, professional interaction with stakeholders across all levels
• Demonstrated ability to lead and collaborate across teams, ensuring alignment on shared goals
• Expertise in microservices architecture, OpenAPI, and enterprise-scale backend orchestration patterns
• Technical proficiency in AWS cloud technologies, including serverless functions, containerization, and event-driven architecture
• Proven ability in Agile environments, including capacity planning, prioritization, and effective organization under pressure
• AI Literacy and the ability to apply AI tools to optimize engineering workflows and resolve complex technical challenges
• Critical experience architecting systems that integrate data modeling and event-driven patterns into stable, high-availability environments

• Experience operating within the Wireless or Telecom industry
• Background managing large-scale teams in complex, high-scale environments

• Minimum Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field

• Minimum Experience: 3+ years of experience in a technical management role; 3-5+ years of hands‑on experience in software development

• Required Technical
  
  Skills:
  
  

  • Extensive experience in software development and best practices
  • Java/J2EE, Spring/Spring Boot, or Python
  • Experience designing and…