Lifeguard -'s Splash - Seasonal

Description

At Dollywood Parks & Resorts, we are seeking a Lifeguard who will embody our mission of Creating Memories Worth Repeating while Bringing Families Closer Together. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee.

This role exists to provide proactive guest supervision and service in and around aquatic venues. The Lifeguard is responsible for the safe operation of assigned attractions, all done in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company. These responsibilities will be carried out in a manner consistent with the mission, values and operating philosophies and standards of Dollywood Parks & Resorts.

The Lifeguard may serve at the Dollywood Theme Park property during Dollywood’s Splash Country’s off‑season. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

• Provide proactive guest supervision in and around water attractions
• Verbally communicate and enforce safety policies, procedures, and attraction rules and report violations to appropriate leadership
• React calmly and quickly in emergency situations and provide care that is consistent with the Ellis and Associates International Lifeguard Training Program
• Visually observe guest actions and ride operations to ensure a safe guest experience
• Maintain count of number of riders as required to ensure a consistent rider experience
• Provide Park information and initiate friendly and professional interactions with guests to Create Memories Worth Repeating™
• Participate in all required training courses including weekly in-service training
• Maintain Park cleanliness and appearance
• Follow all Host Safety Standards and General Safety Training guidelines and use associated injury prevention measures
• Suspend operations when Safety Standards or Procedures have been violated, or a safety hazard to Guests or Hosts occurs

• All essential functions and responsibilities from the section above
• Work at elevated locations including tops of attraction towers and play structures
• Dispatch riders at tops of attractions and maintain proper throughput and line speed
• Complete required ride throughs to ensure an accurate and safe guest experience
• May assist with pre and post operational responsibilities including attention to detail cleaning that may require training and use of chemicals or powered equipment including leaf blower, pressure washer, and air compressor

Management reserves the right to change and/or add to these duties at any time.

• Must be at least 15 years of age
• Employees may be required to be 18 years of age to operate some equipment
• Must successfully complete a pre‑employment drug screening and background check
• Successfully complete Ellis and Associates International Lifeguard Training Program course
• Special Facilities certification:
  • Able to complete CPR certification
  • Able to swim 200 yards using crawl or breaststroke without resting
  • Able to surface dive feet‑first and retrieve a 10‑pound diving brick from depth of 8 feet
  • Able to tread water for 2 minutes without using arms
  • Pass a written 50‑question test and water practical examinations with a score of 80% or better
• Shallow Water certification:
  • Able to complete CPR certification
  • Able to swim 50 yards using crawl or breaststroke without resting
  • Able to feet‑first surface dive and retrieve a 10‑pound diving brick from depth of 5 feet and must be able to swim 10 feet under water
  • Pass written 50‑question test and water practical examinations with a score of 80% or better

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self‑motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must…