Easyfinancial Financial Service Expert

Transform customer experiences as a Financial Service Representative k directly with clients through various channels to provide financial solutions tailored to their unique needs.

This role requires you to engage with customers empathetically, helping them understand financial products that can aid in credit building. You will also enhance customer satisfaction by promoting cross-sales while managing past-due collections responsibly and accurately. Strong communication and negotiation skills are crucial for driving success in this position.

Key Responsibilities:

• Engage customers through in-person and virtual interactions

• Assess and match financial products to customer needs

• Educate customers on building credit and financial opportunities

• Promote relevant add-on financial products

• Conduct collections activities on past-due accounts

Requirements:

• Excellent communicator, customer-oriented and results-focused

• Experience in a customer-centric environment

• Proven negotiation and objection-handling abilities

• Motivated by financial targets in competitive situations

• Must pass necessary background checks

Support easyfinancial customers in their financial journey with your expertise and commitment.
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