Accommodation Services Manager BC

Elevate guest experiences as an Accommodation Services Manager at Comfort Inn & Suites in Terrace. Lead operations, manage staff, and enhance customer satisfaction in this full-time role.

In this position at Comfort Inn & Suites, you will spearhead daily hotel services, from recruiting staff to managing budgets. Your leadership will ensure that all operations run smoothly and customer needs are met efficiently. You will also handle supplier negotiations and oversee all marketing efforts.

Key Responsibilities:

• Develop and enforce operational policies and procedures

• Recruit and lead a team of accommodation service providers

• Negotiate supplier contracts for necessary materials

• Address and resolve customer complaints effectively

• Supervise events and maintain hotel facilities

Requirements:

• College/CEGEP education or relevant experience

• 2-3 years in a management capacity within hospitality

• Strong focus on customer service and satisfaction

• Capacity to work under pressure and meet deadlines

• Adaptable schedule for flexible shift timings

Be a pivotal player in delivering exceptional accommodation services at Comfort Inn & Suites in Terrace, BC.
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