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File Coordinator

Job in Terre Haute, Vigo County, Indiana, 47808, USA
Listing for: SERVPRO of Clay, Parke, Sullivan, Vermillion Counties
Full Time position
Listed on 2026-06-27
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Job File Coordinator

FRANCHISE JOB DESCRIPTION Benefits

  • Opportunity for advancement
  • Paid time off
  • Training & development
Summary

Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Primary

Roles and Responsibilities
  • Job File Coordination
    • Monitor job file status
    • Monitor job file audit status
    • Maintain job file WIPs
    • Monitor and ensure client requirements are followed
  • Job File Documentation
    • Review and validate initial field documentation
    • Create preliminary estimate
    • Perform daily job file coordination
    • Perform job file backup
  • Job File Communication and Reporting
    • Maintain internal communications
    • Maintain external communications
    • Prepare job file reports
  • Job File Audit and Close-out
    • Complete and review job file documentation for final upload and the audit process
    • Complete job file audit process
    • Perform job close-out
  • Necessary Experience and Skill Set
    • A minimum two years of business experience
    • Working knowledge of current business software technologies
    • Superb customer service, administrative, verbal and written communication skills
    • Experience in the commercial cleaning and restoration or insurance industry is desired
    • Experience in writing estimates and the job file process
    Formal Education/Training
    • High school diploma/GED
    • Associates/bachelor’s degree preferred
    Physical and

    Work Environment Requirements

    This is a largely sedentary role in an office environment. Some filing is required, including the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

    Normal Working Hours, Additional Working Hours and Travel Requirements

    This is a full‑time position working 7:00 a.m.–4:00 p.m., Monday through Friday. Longer hours and some flexibility may be needed depending on business needs.

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