Lead Medical Support Assistant

Lead Medical Support Assistant

Major duties and responsibilities include, but are not limited to:

• Assuring coverage of all areas of responsibility; ensuring accurate and timely completion of reports.
• Reviewing data and reports to ensure efficiency, quality, and completion of work;
• Providing guidance to staff members, to include changes in policies and procedures;
• Distributing and balancing workloads;
• Recording and monitoring of leave calendar and timekeeping duties;
• Orienting and providing on-the-job training for new and current employees;
• Acting as a liaison between other MSA's and staff in order to resolve day-to-day conflicts.
• Working collaboratively with other services.
• Developing and maintaining effective and efficient communication with the patient, with the interdisciplinary team, their supervisor, and other specialty services within the healthcare system.
• Setting priorities and deadlines; adjusting the flow and sequencing of the work to meet team and patient needs;
• Participate in and provide input during team meetings to assist in resolving problems having to do with operational issues or procedures;
• Performing administrative follow-up actions.

Work Schedule:

Monday through Friday, Dayshift, 8:00 am to 4:30 pm

Position Title/Functional Statement #:
Lead Medical Support Assistant/PD91465VS