Cashier, Cage
Listed on 2026-03-12
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Entertainment & Gaming
Customer Service Rep, Casino
Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment—the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technology businesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country.
Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment.
Candidate handles financial and player services transactions for guests. Candidate performs the consolidation of transactions on a per-shift, per-cage basis to include front line windows, chip bank, employee bank and main bank. Candidate is accountable for maintaining the appropriate level of funds at Cage locations properly completing all required paperwork and reporting according to policy and procedure all while demonstrating a high level of guest service and accountability.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration.
Candidate performs check cashing, customer deposit and withdrawal transactions, makes change for guests, exchange chips, sports vouchers, or gaming vouchers for cash.
Candidate will prepare customer jackpots, W2G, W9’s and all other tax forms. Candidate will also service the Table Games Department with all appropriate tax forms.
Accept payment on counter checks or return checks.
Candidate will post all information in the casino accounting system.
Candidate is accountable for all transactions and balances daily.
Prepares AML entries for compliance.
100% customer service focused, possesses good interpersonal skills, and be highly organized.
Must be able to work in a fast paced and demanding environment.
Candidate enrolls new members in the Players’ Club and answers account questions. Must have a thorough knowledge of the point system.
Candidate may issue a complimentary/promotional expense in accordance with the approved comp matrix.
Candidate may assist with promotional giveaways as appropriate.
Must be knowledgeable on kiosk functions and promotions.
Candidate will assist with training new Cashier Services Representatives.
When assigned to the chip bank will prepare table fills and credits for an entire shift excluding breaks.
Issues house banks and assists with employee transactions when assigned to the employee bank.
When assigned to the main bank:
Performs the consolidation of transactions on a per-shift, per-cage basis.
Maintains the appropriate level of funds at the Cage locations.
During day and grave shift may also issue slot jackpots.
Buys the drop, rake or other cash from the Count Room.
Maintains the check bank for all counter checks, payments, consolidations and redemptions.
Performs other duties as assigned.
REQUIREDSKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCEHigh school diploma or equivalent. Previous cash handling experience is required.
PHYSICAL REQUIREMENTS & WORKING CONDITIONSWORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. The noise level in the work environment is high. The candidate’s work site is by the casino floor.…
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