Application Manager - Epic-Information Systems

Position: IS APPLICATION MANAGER - EPIC-INFORMATION SYSTEMS

IS APPLICATION MANAGER - EPIC-INFORMATION SYSTEMS

Union Hospital
· Union Hospital Terre Haute

TERRE HAUTE , IN

Management and Professional

07 - FULLTIME , DAY , 8a - 4:30p

You belong at Union!

The IS Application Manager-Epic Ambulatory plays a key role in providing the highest quality of patient care while the patient is in at Union Health. Union Health is seeking an experienced Epic Ambulatory Application Manager to lead the strategy, support, optimization, and continuous improvement of Epic Ambulatory applications. This leader will partner with physicians, nursing leaders, operational stakeholders, and executive leadership to ensure the Epic platform delivers exceptional provider experience while advancing clinical, operational, and financial outcomes.

The ideal candidate combines strong Epic expertise, proven leadership skills, and a passion for transforming healthcare through technology. This role is critical in driving provider adoption, optimizing workflows, and supporting Union Health's digital transformation journey.

Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long‑term career goals and aspirations. At Union, you’ll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay, Union co-workers enjoy:

• Part‑time and Full‑time schedules
• Comprehensive Benefits
• Paid Time Off starting day one.
• Tuition reimbursement up to $5,250 each year.
• Career Paths
• Success Sharing
• 403bRetirement Employer Match.
• Much More!

Be part of an organization that is dedicated to your work‑life balance, career, growth, and development. Union Health, U Matter and U Belong.

IS Application Manager-Epic Ambulatory Details

• Lead the lifecycle management of assigned applications, including planning, implementation, stabilization, optimization, upgrades, release management, maintenance, and decommissioning.
• Partner with operational, clinical, financial, technical, and executive leaders to understand business needs, improve workflows, increase efficiency, strengthen adoption, and advance organizational outcomes.
• Manage and develop analyst teams by setting expectations, assigning work, balancing workload, coaching staff, supporting certification or skill development, providing feedback, and creating growth pathways for analysts.
• Establish and manage application roadmaps, priorities, governance processes, change control, testing expectations, issue escalation, and communication plans.
• Ensure supported applications are reliable, secure, compliant, and aligned with healthcare regulations, organizational policies, data privacy requirements, and information security standards.
• Serve as an escalation point for complex application, workflow, integration, vendor, operational, and production support issues.
• Coordinate cross‑functional work with project managers, infrastructure, integration, analytics, training, security, compliance, vendors, operational leaders, and other application teams.
• Monitor application performance, support metrics, service levels, risks, resource needs, customer satisfaction, and opportunities for continuous improvement.
• Lead or support major organizational events, including go‑lives, command center support, integrated testing, operational readiness activities, upgrades, downtimes, disaster recovery exercises, and executive or operational review sessions.
• Maintain current knowledge of healthcare technology trends, application capabilities, industry standards, regulatory requirements, and operational best practices relevant to assigned applications.
• Participate in an on‑call support…