Customer Service

Job Description

Posted Thursday, July 30, 2026 at 4:00 AM

Phoenix Color® is a premier full-service, full-color printer with over 40 years of superior print experience. Drawing on a broad spectrum of materials and decorative technologies, Phoenix Color® produces memorable, value-added components, heavily-illustrated books and specialty commercial products.

Phoenix Color® has been servicing the publishing industry within the United States since 1979 and has formed lasting relationships with some of the biggest names in book publishing.

As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our technologically advanced UV printing platform supports an array of printing and finishing options. Our innovative special effects include foil stamping, UV embellishments and laminations, as well as our trademarked products Litho Foil®, Metal Tone™, Look of Leather™ and Vibra Color™.

Phoenix Color’s® progressive innovation and commitment to quality will give your product the optimum eye-catching edge required in today’s competitive marketplace.

Salary Range: $18.45 - $22.80

Monday
- Friday 8:00am - 4:00pm

• Select and prepare product samples for production orders
• Assemble and organize job bags with all required materials and documentation
• Ensure accuracy and completeness of samples and job packets prior to production
• Support sorting and staging of materials for production use

• File and maintain organized records of job bags, orders, and samples
• Ensure all documentation is accurate, up to date, and easily accessible
• Support administrative organization of production workflows

• Receive incoming goods into the system accurately and in a timely manner
• Match packing lists to purchase orders and verify quantities and items received
• Investigate and resolve discrepancies with vendors or internal teams
• Maintain accurate inventory records within the processing system
• Track Bills of Lading (BOLs) for incoming and outgoing shipments
• Communicate with freight carriers to obtain pricing and shipment details
• Enter freight and shipping data for accounting and cost tracking purposes

What we offer:

• Clean and safe work environment
• Work-life balance
• Growth and promotion opportunities
• Great culture and co-workers

Learn more at

Phoenix Color provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.