Quality Manager III

Job Description

The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are assuring compliance to specifications on incoming materials, in-process conditions and finished products. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers.

In addition, Plant Quality Managers must serve as the point of contact with customers when product quality exceptions occur.

• Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
• Provide hands‑on management of the elements of the Quality Management System. These include quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensure training is conducted for quality management system elements.
• Ensure plant systems are tied into corporate standards via reviews and audits. Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third‑party & customer audits.
• Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry.
• Conduct advanced statistical analysis and process capabilities for process and product quality.
• Independently manages customer interactions as it relates to product or service quality.
• Identify, define and promote awareness of customer requirements for the plant.
• Manages and trains the activities of the Quality Team including the lab/quality technicians.
• Actively participates and leads teams in support of continuous improvement initiatives and establishes a CI culture. Establish a culture of continuous improvement in Quality.
• Active member of the plant leadership team.

• Technical Knowledge
• Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and Influencing
• Strong Customer Service Focus
• Strong Team Leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate Energy, Empowerment and Execution
• Lives Amcor Core Values and leads by example.

• Requires a Bachelor’s degree in Engineering or other Technical discipline.
• ASQ CMQ/QE or ASQ CQE certification strongly preferred.
• 7-10 years of manufacturing industry experience to include positions in both quality QA/QC and Operations/Production.
• 2-3 years of demonstrated achievement in a Quality Leadership position.
• Lean Six Sigma Black Belt Certification or willingness to obtain such certification is required.
• Must have a thorough understanding of common Quality and Problem Solving tools such as Statistical Analysis, DOE, Pareto charts and Histograms.
• Demonstrated project management experience.
• Strong proficiency in PC‑based tools including Excel, PowerPoint, Word and Outlook required. Previous ERP experience a plus.

• Our people are engaged and developing as part of a high‑performing Amcor team.
• Our customers grow and prosper from Amcor’s quality, service, and innovation.
• Our investors benefit from Amcor’s consistent growth and superior returns.
• The environment is better off because of Amcor’s leadership and products.

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by…