Quality Manager III

JOB DESCRIPTION

At Amcor, we unpack possibility through innovative and responsible packaging to provide solutions that benefit customers, people and the planet. Our core value is safety, guiding all business decisions. We champion our customers and help them succeed, adapting quickly in an ever‑changing world and safeguarding our business, communities and the people we serve. We invest in our world‑class team, empowering colleagues to unpack their potential and drive growth.

The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are assuring compliance to specifications on incoming materials, in‑process conditions and finished products. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers.

In addition, Plant Quality Managers must serve as the point of contact with customers when product quality exceptions occur.

• Acts as a safety leader and puts safety first in all responsibilities, working with the EHS Manager to establish and maintain all policies and programs.
• Provides hands‑on management of the elements of the Quality Management System, including quality action plans, customer complaints, internal holds, standard work, audit processes, document control, test methods and quality test equipment. Ensures training is conducted for quality management system elements.
• Ensures plant systems are tied into corporate standards via reviews and audits, and generates scorecards and reports for all aspects of plant quality (VOCs, CARs, SCARs, COAs, SPC reporting, losses, internal and third‑party & customer audits).
• Ensures that food safety and quality systems satisfy and meet all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma, etc.).
• Conducts advanced statistical analysis and process capabilities for process and product quality.
• Independently manages customer interactions as it relates to product or service quality.
• Identifies, defines and promotes awareness of customer requirements for the plant.
• Manages and trains the activities of the Quality Team including lab/quality technicians.
• Actively participates and leads teams in support of continuous improvement initiatives and establishes a CI culture.
• Is an active member of the plant leadership team.

• Technical Knowledge
• Effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem‑solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and influencing
• Strong customer service focus
• Strong team leadership with ability to manage, coach and develop people, talent and skills.
• Demonstrates energy, empowerment and execution.
• Lives Amcor core values and leads by example.

• Requires a bachelor’s degree in engineering or another technical discipline.
• ASQ CMQ/QE or ASQ CQE certification strongly preferred.
• 7‑10 years of manufacturing industry experience, including positions in both quality QA/QC and operations/production.
• 2‑3 years of demonstrated achievement in a quality leadership position.
• Lean Six Sigma Black Belt certification or willingness to obtain such certification is required.
• Must have a thorough understanding of common quality and problem‑solving tools (statistical analysis, DOE, Pareto charts, histograms).
• Demonstrated project management experience.
• Strong proficiency in PC‑based tools including Excel, PowerPoint, Word and Outlook required; previous ERP experience a plus.

• People are engaged and developing as part of a high‑performing Amcor team.
• Customers grow and prosper from Amcor's quality, service and innovation.
• Investors benefit from consistent growth and superior returns.
• The environment is better off because of Amcor's leadership and products.

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment…