Barista, Queens Beans

Overview

Pay Range Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.

Job Title
:
Barista, Queens Beans

Location
:
Terre Haute, IN, US, 47803

Property
:
Terre Haute Casino Resort

Summary
:
Enjoy being part of a winning team, with competitive pay and great benefits. Terre Haute Casino Resort offers comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

The casual dining attendant is responsible to ensure that all guests are provided a fast, friendly, quality dining experience. Duties include service of food and beverage items, collecting payment, and cleaning and restocking in the assigned venue. Each team member ensures the outlet is clean, organized and ready for the start of service. They will follow the instruction from Food and Beverage management to ensure the quality of food and excellence of service throughout their shift.

Essential Duties and Responsibilities
:
This list is representative of the essential functions of the job and is not all-inclusive. It may be expanded to include other duties as necessary.

• Greets guests on arrival and bid guests goodbye in a warm and inviting manner.
• Work in a fast-paced environment while maintaining calm, accuracy, and attention to detail.
• Adheres to all Standard Operating Procedures (SOPs) including cash and food handling requirements.
• Present and maintain a professional appearance and attitude.
• Maintain cleanliness and orderliness of the service area; ensure the dining room/venue floor is presentable at all times.
• Maintain confidentiality and security of relevant information.
• Work with communication devices and table management systems as required.
• Interacts with guests to maintain great guest relations and foster loyalty opportunities.
• Demonstrated interpersonal skills with diverse people and levels of authority.
• Ability to multi-task and complete all tasks with minimal supervision, showing a sense of urgency.
• Communicate effectively with dignity, kindness, and respect to guests and team members.
• Other duties as assigned.

Standards of Performance

• Maintain interpersonal working relationships among all personnel.
• Treat internal and external guests to ensure complete satisfaction and strive to exceed expectations.
• Ability to work effectively with others in a fast-paced environment.
• Oral and written communication skills.
• Willingness to work flexible hours and handle high-pressure situations.
• Available to work when needed, including weekends, holidays, and nights.

Education, Training, and Experience
:
High school diploma or equivalent preferred. Customer Service or Food & Beverage experience is preferred. Ability to interpret various instructions in written, oral, diagram, or schedule form.

Certificates And Licenses
:
Must be able to obtain and maintain applicable licensing.

Work Environment
:
The work environment is loud; there is smoking in portions of the casino, so the environment may be smoky.

Physical Demands
:
The employee may be required to sit or stand; walk; use hands to finger, reach, handle, or feel objects; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. May be required to lift, push, and pull up to 50 lbs independently and more with assistance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us:
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration to build a common language that inspires our team members and propels our vision.

Nearest Major Market:
Terre Haute