Ecommerce Team Member

Why Join Our Team?

At Wabash Valley Goodwill, our Mission is to improve the quality of life for people through employment and personal growth. Our E-Commerce team works together with purposeestablishing goals for growth and celebrating accomplishments of one another. Youll be part of a cohesive, motivated team that values growth, stewardship, service, respect, and integrity. Every team member has access to our Workforce Development Coaches who can help with both professional and personal goals, including career planning, education, financial wellness, housing resources, transportation, and more!

The E-Commerce Team Member is responsible for researching, testing, listing, photographing, and shipping a variety of donated itemswith a strong focus on electronics. This role requires a keen eye for detail, strong product knowledge, and the ability to creatively market items to maximize their value online. This position works closely with the E-Commerce Leadership team to drive sales, improve processes, and elevate the departments success.

• Evaluate, test, and identify a wide range of electronics (audio equipment, gaming systems, computers, accessories, etc.)
• Research specifications, compatibility, and market value to ensure accurate listings
• Identify high-value or specialty electronics to maximize return

• Write clear, compelling, and accurate product descriptions
• Take high-quality photos that showcase items effectively
• Research unknown items quickly and accurately
• Follow all listing protocols before, during, and after auctions
• Interpret and follow safety rules and procedure manuals

• Package items safely and efficiently to ensure secure delivery
• Choose cost-effective packaging methods
• Maintain accuracy by double-checking items before shipment
• Manage customer service tickets from online shoppers
• Track shipping materials and request supplies as needed
• Continuously look for ways to improve efficiency and reduce costs

• Strong knowledge and interest in electronics (required)
• Attention to detail and ability to stay organized in a fast-paced environment
• Comfortable using computers, cameras, and online tools
• Ability to work both independently and as part of a team
• Positive attitude and commitment to personal and professional growth

If youre someone who enjoys technology, thrives in a team environment, and wants to be part of something meaningful, wed love to have you join our E-Commerce team. Join a team where your growth is encouraged and your work strengthens the community.