Cash Applications Specialist

The Cash Application Specialist is responsible for processing payments within the Cash Posting Department, identifying trends and patterns in insurance payments, and coordinating with insurance companies to resolve discrepancies.

ESSENTIAL DUTIES AND RESPONSIBILITIES Post all manual and electronic payments to patients accounts

Perform reconciliations to the general ledger and other month-end procedures

Identify patterns of over payments and bring them to the attention of appropriate supervisory personnel; identify billing errors, inaccurate payments, posting errors and resolve accordingly

Review insurance remittance advices for accuracy

Assure all monthly, weekly, and daily deadlines are met in the cash applications process.

Research unidentified payments and/or recoupment to determine appropriate resolution

Notify appropriate personnel of trends or problems with specific payers

Identify and coordinate remittance issues with accounts receivable departmental staff

Notify appropriate personnel of trends or problems with specific payers

Other job-related duties as assigned

EDUCATION AND EXPERIENCE High school diploma or equivalent required.

At least one year of experience in medical payment posting required

Prior accounts receivable experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES Strong verbal and written communication skills; able to interact professionally with internal and external contacts

Highly detail-oriented with excellent organizational and time management abilities

Able to prioritize tasks and manage multiple responsibilities simultaneously

Proficient with Microsoft Office, including Excel (formulas, sorting, filtering)
Comfortable using accounting or financial software and navigating electronic payment systems

Professional phone etiquette

WORKING CONDITIONS Work is performed at a computer, requiring frequent use of hands and fingers for typing and data entry while sitting or standing at a desk.
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