Accounts Receivable Assistant

Be part of a team that keeps Texas first responders running strong. At Emergicon, you’ll join a people-first team doing purpose-driven work that directly supports EMS and fire departments across the state—and the communities that depend on the m.

The Medical Accounts Receivable (A/R) Assistant is responsible for reviewing non-financial folders, attaching correspondence to tickets and assisting the A/R Specialists to ensure maximum reimbursement as well as following up with insurance and facilities regarding any outstanding claims.

The A/R Assistant reports directly to the A/R Manager and collaborates with other Emergicon personnel across various departments.

• Manage claims over 90-days on the A/R reports in a timely manner
• Attach no-pays to the correct account
• Review non-financial correspondence and route to the appropriate departments for processing
• Manage hospital requests for ER notes and discharge summaries to support billing processes
• Sort, scan, and attach non-financial mail and documentation to the appropriate accounts
• Perform data entry and account updates, including patient and insurance information
• Assist with gathering supporting documentation for appeals and claims processing
• Provide general administrative support as needed
• Follow all state and federal collections and HIPAA laws
• Align with & support Emergicon’s core values & behaviors
• Other job-related duties as assigned

• Ability to communicate effectively and in a professional manner with patients, insurance carriers, co-workers, management and others
• General knowledge of ambulance medical billing/coding process
• Ability to prioritize and multi-task
• Basic proficiency in computer applications, including email, word processing, and spreadsheets
• Must possess strong attention to detail
• Ability to establish/maintain cooperative working relationships with staff
• Strong verbal and written communication skills

• HS Diploma/GED required
• Experience in Medicare A/R, appeals, correspondence and denials a plus
• At least one (1) year of experience in medical billing, accounts receivable, healthcare administration, or a related field preferred

Work is performed on a computer and requires long periods of sitting/standing at desk.