Office Clerk

Advertised Job Type: Permanent - Full-time regular employment

Work Type:
On Site

Job Description

The Office Clerk provides essential administrative support to ensure the efficient operation of the office. This role is responsible for managing routine clerical tasks such as filing, data entry, document preparation, mail distribution, and maintaining office supplies.
The Office Clerk assists employees and management with administrative needs, supports recordkeeping and compliance requirements, and helps maintain a professional, organized work environment. Strong attention to detail, reliability, and the ability to multitask are key to success in this position.
Bilingual in English and Spanish preferred.

Receive and process incoming orders via phone, email, fax, or electronic systems

Verify accuracy of financial and transactional data

Prepare documentation for contracts, transactions, and regulatory compliance

Calculate costs of goods, services, and shipping

Maintain inventory and account records

File and manage documents, records, and customer information

Provide notifications to customers regarding order status, delays, or issues

Inspect incoming and outgoing shipments for accuracy and damage

Record shipping information and maintain inventory logs

Package, label, and prepare items for shipment

Store, organize, and rotate inventory

Order materials, supplies, or equipment as needed

Coordinate shipping activities with carriers and external partners

Analyze shipping information to determine routing decisions

Respond to customer inquiries regarding products, services, and order status

Resolve routine customer complaints or elevate as needed

Process customer payments, deposits, or fees

Refer customers to appropriate personnel when necessary

Bilingual in English and Spanish preferred

High School Diploma or GED preferred

1 year of warehouse experience preferred

Basic understanding of shipping, receiving, and inventory processes

Ability to operate or learn to operate forklifts, pallet jacks, and other material ‑ handling equipment

Basic computer and record ‑ keeping skills for order entry, documentation, and inventory tracking

Ability to communicate effectively with coworkers, customers, and carriers

Strong attention to detail and accuracy

1 year of Forklift experience preferred

Non-Climate Control.

Fast-paced environment.

Standing / Walking

100%

Lifting of up to 50 lbs.

25 - 50%

Bending and Squatting

50- 75%

Using both hands, fingers, arms, and shoulders in repetitive movements

75 – 100%

Reach out up to 6 feet tall

5%

ACERO is proud to be an Equal Employment Opportunity and ... We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.